Service Portal
🚧 Client Portal Coming Soon
We’re excited to announce that our Client Service Portal, powered by ServiceTrade, is currently under development and soon to be available to our planned maintenance and Tier 1 clients!
This new online platform will give our clients secure, 24/7 access to their service accounts—making it easier than ever to stay informed, approve work, and manage HVAC service needs with In-Line Air Conditioning Co., Inc.
🔍 What You’ll Be Able to Do
Once launched, the portal will allow you to:
View Your Service History
Access detailed records of past service visits, including technician notes, photos, videos, and inspection reportsÂ
See what’s scheduled, when we’ll be there, and what work is planned—so you’re always in the loopÂ
Instantly view open quotes, including pricing, photos, and videos, and approve them with a single clickÂ
Monitor any equipment issues identified during service and track their resolutionÂ
Access all shared documents, forms, and reports in one place—no more digging through emailsÂ
Submit service requests through simple web forms that go directly to our dispatch teamÂ
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đź’ˇ How This Benefits You
Our use of ServiceTrade ensures that your experience is:
- Transparent: You’ll always know what’s happening with your equipment and services.
- Efficient: Faster quote approvals and real-time updates reduce delays and downtime.
- Organized: All your service data is centralized and accessible whenever you need it.
- Professional: Our technicians use ServiceTrade’s mobile tools to document work thoroughly and accurately, improving communication and accountability